SOCi

Facebook Messenger Icons and Symbols, Explained

SOCi published a guide decoding Facebook Messenger’s message status icons, active status indicators, and in-chat action symbols to help users interpret delivery

How to Find Your Facebook URL (Profile and Page)

Yelp Brings Restaurant Reservations and Waitlists Into ChatGPT

Yelp integrated its reservation and waitlist systems directly into ChatGPT, allowing users to book tables or join waitlists for thousands of U.S. and Canadian r

Local Visibility Benchmarks for Property Management: How to Outperform the Average Community

SOCi introduced Local Visibility Benchmarks for property management, highlighting a sixfold gap in search visibility and eightfold gap in review response rates

Anthropic Adds Text Watermarking to Claude Models Worldwide

Anthropic embedded imperceptible, machine-readable watermarks into text generated by its newest Claude models worldwide, triggered by the EU AI Act's Article 50

Local Visibility Benchmarks for Restaurants: How to Outperform the Category Average

SOCi’s 2026 Local Visibility Index reveals that restaurants face intense competition in local search and AI recommendations, with small execution gaps significa

How Multi-Location Marketers Can Use Local Visibility Benchmarks to Dominate Local Markets

SOCi introduced its 2026 Local Visibility Index (LVI), a benchmarking tool based on data from 2,751 brands and 350,000 locations across 42 industries. The LVI p

Local Visibility Benchmarks for Retail Brands: How to Outperform the Category Average

Local Listings Benchmarks for Franchises: What Good Looks Like in 2026, and What It Now Takes to Be Found

SOCi’s 2026 Local Visibility Index reveals local listing management now hinges on AI-driven discovery, with platforms like ChatGPT and Gemini relying on sources

Social Media: The Unsung Hero of Your Search Strategy

What Growing Restaurant Chains Are Doing Differently in Local Digital Marketing (And What Shrinking Ones Aren’t)

Franchise Listings Management at Scale: Case Study Results From Top Multi-Location Brands

SOCi’s 2026 Local Visibility Index shows brands automating Google Business Profile optimization see a 14% lift in local search visibility. Case studies from Lib

How to Choose the Best Social Media Management Software for Multi-Location Brands in 2026

SOCi published a guide outlining how multi-location brands should evaluate social media management software in 2026, emphasizing operational fit over feature li

SOCi July ’26 Release Notes

SOCi introduced three new features in its July 2026 release: Local Search Agent for listings management via in-Studio settings, Boost Plus for running Instagram

How Enterprise Brands Keep Local Social On-Brand Without Slowing Down Local Relevance

Franchise Social Media Management at Scale: Case Study Results From Top Franchise Brands

Franchise brands using SOCi’s Genius Social Agent achieved dramatic Instagram growth by enabling local-level, on-brand social content creation. The Human Bean g