What SOCi shipped in August 2026

Facebook Messenger Icons and Symbols, Explained

SOCi published a guide decoding Facebook Messenger’s message status icons, active status indicators, and in-chat action symbols to help users interpret delivery and read receipts. The post highlights …

How to Find Your Facebook URL (Profile and Page)

Yelp Brings Restaurant Reservations and Waitlists Into ChatGPT

Yelp integrated its reservation and waitlist systems directly into ChatGPT, allowing users to book tables or join waitlists for thousands of U.S. and Canadian restaurants without leaving the chat. Thi…

Local Visibility Benchmarks for Property Management: How to Outperform the Average Community

SOCi introduced Local Visibility Benchmarks for property management, highlighting a sixfold gap in search visibility and eightfold gap in review response rates between high- and low-performing brands.…

Anthropic Adds Text Watermarking to Claude Models Worldwide

Anthropic embedded imperceptible, machine-readable watermarks into text generated by its newest Claude models worldwide, triggered by the EU AI Act's Article 50. The watermarking uses Google DeepMind’…

Local Visibility Benchmarks for Restaurants: How to Outperform the Category Average

SOCi’s 2026 Local Visibility Index reveals that restaurants face intense competition in local search and AI recommendations, with small execution gaps significantly impacting foot traffic. The report …

How Multi-Location Marketers Can Use Local Visibility Benchmarks to Dominate Local Markets

SOCi introduced its 2026 Local Visibility Index (LVI), a benchmarking tool based on data from 2,751 brands and 350,000 locations across 42 industries. The LVI provides industry-specific baselines for …

Local Visibility Benchmarks for Retail Brands: How to Outperform the Category Average